> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getappfox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AppFox Plans and Pricing: Free, Growth, and Pro

> Compare AppFox's three plans — Free, Growth at $19/mo, and Pro at $49/mo. No per-edit fees, no upsell caps, and billing through Shopify.

AppFox offers three plans — Free, Growth, and Pro — so you can start without a credit card and scale as your store grows. Billing runs entirely through Shopify, which means AppFox charges appear on your existing Shopify invoice alongside your other apps. There are no per-edit overage fees on any plan, and no caps on upsell revenue, regardless of which tier you're on.

## Plans

| Feature                        | Free (\$0/mo)      | Growth (\$19/mo) | Pro (\$49/mo)      |
| ------------------------------ | ------------------ | ---------------- | ------------------ |
| Customer edits                 | 50 / mo            | Unlimited        | Unlimited          |
| Edit types                     | Address & quantity | All edit types   | All edit types     |
| Active upsell offers           | 2                  | Unlimited        | Unlimited          |
| AI upsell recommendations      | —                  | ✓                | ✓                  |
| Analytics                      | —                  | Dashboard        | Advanced + exports |
| Custom branding / white-label  | —                  | —                | ✓                  |
| API access                     | —                  | —                | Full API           |
| Shopify Flow / Gorgias / Slack | —                  | ✓                | ✓                  |
| Support                        | Email              | Priority         | Dedicated + SLA    |
| Free trial                     | Free plan          | 14-day           | 14-day             |

<Tip>
  Paid plans come with a 14-day free trial — no card required. If it doesn't earn its fee in saved tickets and added revenue, walk away or drop to the Free plan.
</Tip>

## What counts as an edit

An edit is a change a customer **completes** on your thank-you or order status page. That includes an address fix, a variant swap (size or color), a quantity change, adding or removing an item, or a cancellation. Each completed change counts as one edit against your monthly total.

Simply opening the order status page or browsing the edit form does **not** count. And on Growth and Pro, none of this is tracked — edits are unlimited.

## Billing details

* Billing is **monthly only** — there is no annual plan or discount toggle.
* All charges are **managed through Shopify** and appear on your existing Shopify invoice.
* **Upgrades** take effect immediately — you get access to the new plan's features right away.
* **Downgrades** take effect at the start of your next billing cycle.
* You can **cancel any time** from the Shopify App Store or your AppFox dashboard.

## Changing plans

You can upgrade or downgrade at any time. Go to the AppFox dashboard and open the **Billing** section, or navigate directly to the [AppFox listing on the Shopify App Store](https://apps.shopify.com/appfox-order-editing-upsell) and select a new plan. Upgrades apply immediately so you're never waiting for a billing cycle to access a feature. Downgrades apply at your next billing date, so you keep the current plan's features until then.

## Refunds

AppFox charges run through Shopify's standard app billing. The Free plan and 14-day trial on paid plans are designed so you never pay for something unproven. If a charge ever feels wrong — you forgot to cancel, you downgraded late, something didn't work as expected — email [support@getappfox.com](mailto:support@getappfox.com). Every request is reviewed individually, and the benefit of the doubt goes to you, the merchant.

<Card title="Frequently Asked Questions" icon="circle-question" href="/faq">
  Find answers to common questions about setup, how editing works, plan limits, payment settlement, abuse prevention, and more.
</Card>