Skip to main content
AppFox is a Shopify app that turns every “can I change my order?” email into a self-service flow. Your customers fix addresses, swap sizes, adjust quantities, or cancel — right on the thank-you and order status pages they’re already on — while your rules stay in control. Setup takes about five minutes, no code required.

Quick Start

Install AppFox and go live in five minutes. No code required.

How It Works

See the end-to-end flow from customer request to settled edit.

Order Editing

Configure edit types, windows, approvals, and eligibility rules.

Upsells

Turn the edit moment into revenue with one-click post-purchase offers.

Integrations

Connect AppFox to Shopify Flow, Gorgias, and Slack.

Plans & Billing

Compare Free, Growth, and Pro plans. No per-edit fees.

​
Get up and running

1

Install AppFox

Find AppFox on the Shopify App Store and click Install. AppFox automatically embeds on your thank-you and order status pages — nothing to configure in your theme.
2

Set your edit rules

In the AppFox dashboard, choose which edit types to allow (address, variant, quantity, cancellation), set your edit window (e.g. 24 hours), and define your fulfillment cutoff.
3

Choose auto-apply or approval

Decide per edit type whether changes apply instantly or land in your approval queue. Safe edits like address fixes can auto-apply; sensitive ones like cancellations can require a human review.
4

Go live

Save your settings. Your customers can now self-serve their own edits — and your inbox gets quieter immediately.

​
Why AppFox?

No cancel-and-reorder

AppFox edits orders in place via Shopify’s native Order Editing API, so your Shopify Payments fees (1.5–2.9%) are never forfeited.

~80% self-served

The majority of common edit requests resolve without any staff involvement, while your rules stay fully in control.

Built-in upsells

The edit moment is the highest-attention window after checkout. AppFox places your product offers right there, one click to add.
Have questions? Email support@getappfox.com — Growth plan includes priority support, and Pro includes a dedicated account manager.