Available triggers
These AppFox events can start a Flow workflow:- Order edit submitted — a customer submitted an edit request that is waiting for review or auto-processing
- Order edit approved — a merchant approved a queued edit request
- Order edit declined — a merchant declined a queued edit request
- Order edit auto-applied — an edit passed your eligibility rules and was applied instantly without manual review
- Upsell offer accepted — a customer accepted a post-purchase upsell offer during the edit flow
Available actions
You can call these AppFox actions from inside any Flow workflow:- Approve a pending edit — programmatically approve an edit request that is sitting in the approval queue
- Decline a pending edit — programmatically decline an edit request
Example automations
Auto-tag edited orders
Auto-tag edited orders
Trigger: Order edit submittedWhat it does: Every time a customer submits an edit request, Flow adds the tag
customer-edited to the order in Shopify. This makes it easy to filter edited orders in your admin, export them for review, or trigger downstream automations based on that tag.Steps:- In Flow, create a new workflow with the AppFox — Order edit submitted trigger.
- Add a Shopify — Add order tag action.
- Set the tag value to
customer-edited. - Activate the workflow.
Notify warehouse on item removal
Notify warehouse on item removal
Trigger: Order edit auto-applied (item removed)What it does: When a customer removes an item and the edit is applied automatically, Flow sends a webhook to your warehouse system so pick lists and packing slips can be updated before the order ships — no manual intervention required.Steps:
- In Flow, create a new workflow with the AppFox — Order edit auto-applied trigger.
- Add a condition to check that the edit type is an item removal.
- Add an HTTP request action pointing to your warehouse webhook endpoint.
- Pass the order number and updated line items in the request body.
- Activate the workflow.
Add a gift on upsell acceptance
Add a gift on upsell acceptance
Trigger: Upsell offer acceptedWhat it does: When a customer accepts a post-purchase upsell, Flow automatically adds a complimentary gift product to their order — a thank-you for the extra purchase that requires no manual fulfilment action on your end.Steps:
- In Flow, create a new workflow with the AppFox — Upsell offer accepted trigger.
- Add an AppFox — Approve a pending edit action (if the gift addition requires confirmation), or use a native Shopify action to add the gift line item directly.
- Optionally, add a Shopify — Add order tag action to tag the order
upsell-gift-addedfor fulfilment tracking. - Activate the workflow.
Set up the integration
Confirm your plan
Make sure your store is on the Growth or Pro plan. Open the AppFox dashboard and go to Settings → Plan to check or upgrade.
Open Shopify Flow
In your Shopify admin, go to Apps → Flow. If Flow isn’t installed, add it from the Shopify App Store — it’s free on all Shopify plans.
Create a new workflow
Click Create workflow and then Browse triggers. Search for AppFox in the trigger list to see all available AppFox events.
Build your automation
Select the trigger that matches your use case, then build out your workflow using Shopify Flow’s visual builder. Add conditions and actions as needed — mix AppFox actions with native Shopify actions freely.
Shopify Flow is available on all Shopify plans at no extra cost. AppFox Flow triggers and actions require the Growth (49/mo) plan.