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On Growth and Pro plans, AppFox can automatically select and surface product recommendations based on the contents of each order. Instead of manually creating an offer for every possible product combination, you enable AI recommendations once and AppFox handles the matching — finding complementary items from your catalog and presenting them to customers inside the edit flow.

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How it works

AppFox analyses the products in each order and identifies complementary items from your catalog. When a customer opens their order to make an edit, the recommendation appears alongside the editing controls on your thank-you page or order status page. The customer sees the suggested product with a one-click add button. Accepting the recommendation adds the item directly to their existing order — no second checkout, no new order number — and the price difference is charged automatically on their original payment method. AI recommendations work the same way as manual offers at the point of display. The difference is in how the product is selected: manually by you, or automatically by AppFox based on order context.

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Enabling AI recommendations

1

Confirm your plan

AI recommendations require the Growth (19/mo)orPro(19/mo) or Pro (49/mo) plan. If you’re on the Free plan, upgrade or start a 14-day free trial — no card required.
2

Open Upsells in the AppFox dashboard

Log in to your AppFox dashboard and select Upsells from the main navigation.
3

Toggle AI-powered recommendations to enabled

Find the AI-powered recommendations toggle and switch it on.
4

Optionally exclude products or collections

If there are products or collections you never want surfaced as recommendations — discontinued items, low-margin products, items not suitable for upsell — add them to the exclusion list.
5

Save your settings

Click Save. AppFox will start surfacing AI-powered recommendations automatically on eligible orders.

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Manual offers vs AI recommendations

You choose exactly which products to recommend and define when each offer appears using visibility rules. Manual offers are best for:
  • Curated bundles — specific product pairings you know perform well together
  • Seasonal promotions — time-limited offers tied to a campaign or product launch
  • High-priority pairings — a product you always want shown alongside a bestseller, regardless of what AI might suggest
Manual offers are available on all plans, including Free (up to 2 active offers).
AI recommendations and manual offers can run together. When a manual offer matches an order, it takes priority. AI fills in the gaps where no manual offer applies.
AI recommendations require the Growth plan (19/mo)orProplan(19/mo) or Pro plan (49/mo). The Free plan supports up to 2 manually created offers.

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Next steps

Plans and Billing

Compare plan features, upgrade your account, or start a 14-day free trial on Growth or Pro.